Shipping policy

SHIPPING WITHIN AUSTRALIA
We offer FREE Standard Shipping on all Australian orders.  Absolutely NO minimum spend! 

If you wish, you can opt for our Express Post Shipping at checkout for a flat rate of $15.  We use Australia

Delivery within Australia may take approximately 8 - 12 business days once the order has been processed*.  However, if the order is ready to go earlier than this timeframe, we will ship as soon as possible for you. 

If Express Post Shipping is selected at checkout, the order is likely to arrive in approximately 2 business days once the order has been processed*.  There may be a longer lead time if the shipping location is based in regional or rural areas.

If you have selected a handcrafted, personalised or hand made item, please check the product pages for individual delivery timeframes.

All orders will be sent via Australia Post with an "Authority To Leave" by default, unless requested otherwise at the time of purchase. 

Where there has been an unsuccessful delivery attempt, your parcel may have been taken to a local collection point.  Please refer to the Australia Post app for further details.

It is the customer's responsibility to ensure the provided shipping information is accurate and up to date.   If an order is delivered to an incorrect address as listed on the order, Bayside Luxe will not be held responsible and a refund will not be issued.

If you have a requirement for your order to be delivered within a very fast turnaround period, we may be able to provide our Bayside Luxe Fast Delivery service from our Quickship Warehouse in Melbourne.  Please contact our team with your requirements at hello@baysideluxe.com to see if our Fast Delivery Service may be available on your order.  

BLACK FRIDAY SALE:  Please note that items in our 85% off sale are not eligible for the Free Shipping Program.

SHIPPING TO NEW ZEALAND
Standard Shipping on all New Zealand orders is $34 AUD. 

Delivery to New Zealand will take approximately up to 14 business days.

SHIPPING TO THE U.S.A
Flat Rate Shipping to the United States is $31 USD. 

For smaller parcels, we will ship these via Express Service. 

For larger parcels - if you wish to ship via Express Post, please contact our customer care team for a shipping quote.

Delivery to the U.S.A.  will take up 10 business days once the order has been processed*.


Important Notes:

For International orders shipped to regions outside of Australia, you are responsible for any duties and taxes payable. Orders are not refundable if the package is rejected by the receiver for any reason.

*Please allow up to 5-8 business days for orders to be processed.

As we are unable to guarantee delivery timeframes due to a range of external factors, we recommend that you plan well ahead for your requirements and book in tradespeople once your products arrive.